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RediPhone

La Junta 384-7777
Rocky Ford 254-7777
Falcon 1-877-215-7334

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As part of our continuing effort to provide you, our customer, with as many services as possible, we are pleased to offer our 24 hour account inquiry system. RediPhone is unique among bank information systems.

Unique because of the following features:

  • 90 days of transactions, both credits and debits
  • ATM and ACH transaction descriptions are "read" back to you
  • No limit on number of calls into system
  • No limits or fees on fund transfers (the way it should be)
  • Easy access weather information

For our customers using touch-tone phones, you may quickly and easily move through the system with a simple touch.

Easy as 1 - 2 - 3

  1. Dial the RediPhone information line from any phone. When you are asked the question, "What Information would you like?".
  2. Please press the appropriate number on your telephone keypad. Your choices are:
    1. Checking.
    2. Savings.
    3. CD's.
    4. Loans and Credit Cards.
    5. Product Spotlight.
    8. Tutorial
    9. Weather
  3. After you have made your selection, you will be asked to enter your account number and security code. You may enter them by touch-tone or voice, one digit at a time.

Checking (1)

Press the following number to:
1 - Get your last 90 days worth of checks by date.
2 - Get your last 90 days worth of deposits by date.
3 - Get your current balance.
4 - Fax back checking information to your fax.
5 - Change your pin number.
6 - Look up a specific check.
7 - Transfer funds from your checking account to a related account.


Savings (2)

Press the following number to:
1 - Get your last 90 days worth of debit transactions by date.
2 - Get your last 90 days worth of credit transactions by date.
3 - Get your current balance.
4 - Fax back savings information to your fax.
5 - Change your pin number.
6 - N/A. 7 - Transfer funds from your savings account to a related account.


C.D.'s (3)

Press the following number to:
1 - Get additional information.
2 - N/A.
3 - Get your current balance.
4 - Fax back CD information to your fax.
5 - Change your pin number.


Loans and Credit Cards (4)

Press the following number to:
1 - Get additional information.
2 - Listen to your credit card transactions.
3 - Get your current balance.
4 - Fax back loan information to your fax.
5 - Change your pin number.
NOTE: Current information on your RediCard VISA account may be retrieved by entering the last 7 digits of your card number for the account number in Loans.


Product Spotlight (5)

Promotions.
New Services.
What's happening in our community.


Tutorial (8)

Gives a detailed tutorial on all of the features of the system.


Additional Services

* - At any time throughout the system, the Star Key (*) returns you to the main menu.
# - At any time throughout the system, the Pound Key (#) returns you to the previous menu.

While listening to your account information, you may also use these features:

4 - Rewinds by 10 transactions
6 - Fast Forward by 10 transactions
7 - Allows you to hear missed information by "rewinding" to the last data given each time the 7 button is pushed.
9 - Allows you to skip ahead by "fast forwarding" to the next piece of data each time the 9 button is pushed.


Fax Back

When you select the Fax back feature you will be asked to enter the 7 or 10 digit number to fax your information to. There may be small fee to use this feature and if the call is long distance there will be additional charges.


Funds Transfers

When you select funds transfers you will be prompted for an account to transfer to. Then you will be prompted for an amount to transfer. After entering this the account and amount will be played back to verify the accuracy of the information. After t he bank has processed the transfer, the next time you go into the transfer sub-menu choice you will receive a notification message confirming that the transfer was completed.

Deposits/Checking | Investments | Online Banking | Loans | Community | Bank Locations

Site Map | Home | Contact Us

The State Bank
124 Colorado Avenue
PO Box 477
La Junta, Colorado 81050
(719) 384-5901

The State Bank - Rocky Ford Branch
301 North Main Street
PO Box 711
Rocky Ford, Colorado 81067
(719) 254-7821

The State Bank - Falcon Town Center
7495 McLaughlin Road
Falcon, Colorado 80831
(719) 494-2265
 

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