To our customers, friends and employees:
Falcon Location Only:
For the safety of our customers and employees our branch lobby will be closed beginning
Thursday March 19th until further notice
Online banking and bill pay will remain open
If you have special needs please call us as we may be able to accommodate you.
Falcon Post Office:
Regular size envelopes and stamp purchases will be handled at our drive up windows.
Prepaid packages will be accommodated in the foyer of the building.
For other packages, please call for accommodation.
Our highest priorities are the health and safety of our staff, our customers, and the well-being of the communities we serve. To that end, like many banks, we have activated our Pandemic Contingency Plan as a precautionary step in response to COVID-19. Our Plan follows guidance from the Centers for Disease Control and Prevention (CDC) and state and local public health authorities. Invoking the plan ensures that we have the right level of resources and risk management devoted to your health and safety during this epidemic and economic stress. The goal of this effort is to make sure we have an appropriate response to the risk caused from this virus.
While not a comprehensive list, the Plan calls for:
- Increased cleaning and sanitization efforts in our public and private locations while reinforcing healthy habits for our staff;
- Encouraging a “Feeling sick? Stay home!” mentality;
- Keeping our products and services fully available to you;
- Supporting our customers and employees that are at-risk or have special needs;
- Monitoring the financial markets and discussing options for customers to meet their changing financial needs;
- Enhanced risk monitoring, management and communication.
We want to make sure you have access to all the financial services we offer regardless of how this virus progresses. You can access your accounts and services without needing to visit a branch by using our online banking or mobile app, or by giving us a call at 719-384-5901 (La Junta). 719-254-7821 (Rocky Ford) or 719-494-2265 (Falcon). If you have not done so, this is an excellent time to get access to each of these products and to set up automated services such as direct deposit, bill pay, and others.
Here at The State Bank, our core values of being locally committed, keeping a long-term horizon, protecting our family and community, helping our customers meet their objectives, and providing personal service have never been more critical. We are in this together, and if there is anything that we can do to assist you, please do not hesitate to reach out to our local bankers.
As always, thank you for the opportunity to serve you.
The State Bank
Falcon Cam on Top of Bank